return and exchange policy
Warranty & Return Policy – Patios
At Patios, we are committed to providing the highest standards of quality in all our outdoor furniture and garden sets. Below are the details of our warranty policy:
Lifetime Warranty on aluminum furniture against rust and manufacturing defects:
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Covers all aluminum frames used in garden sets and outdoor seating.
18-Month Warranty on treated iron furniture:
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Covers all iron frames against rust and manufacturing defects.
The warranty does not cover:
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Fabrics and cushions used in outdoor furniture
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Wooden parts, as their durability depends on usage and care by the customer
Free Maintenance:
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Patios offers free maintenance for all products (the customer only bears the actual cost of transportation and any materials used during the maintenance process)
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Available for all customers within the service coverage area
Return Policy:
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Products can be returned within 14 days of receipt, provided they are in their original condition and unused
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Returns do not apply to products that have been assembled or used